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How-to guide 3: Solutions for shipping to EU customers

Découvrez les options logistiques et les services de la Poste Suisse pour expédier des marchandises de la Suisse vers l’UE 

Quelle est la meilleure façon d’expédier des produits de consommation de la Suisse vers l’Union européenne? Découvrez les possibilités logistiques dont disposent les vendeurs en ligne et les services de la Poste Suisse. 


This how-to guide describes the different shipping solutions that Swiss online sellers can use to deliver products to customers in the European Union. Our discussion focuses primarily on the services offered by the Swiss Post, but we also explain what other options are generally available to Swiss companies. 

We talk to a representative from the Swiss Post about what they can offer online sellers, particularly companies that are new to e-commerce. You’ll learn about all the associated requirements, such as VAT registration, fiscal representation and more.  

Benefit from an online seller’s first-hand experience with the Swiss Post 

Practical insights are provided by an online retailer that relies on the Swiss Post for their shipping. They explain which postal products they chose and why, how they set everything up, and the effect those services have on their logistics and customs processing. 

We’ll also help you weigh up whether shipping from Switzerland is really your best option. Sometimes it can make more sense to use a distribution warehouse within the EU, for example. 

More practical how-to videos and live Q&A event 

This guide is part of our international e-commerce series that is specially designed for Swiss SMEs. Watch our other on-demand videos about webshops vs e-commerce platforms and VAT in cross-border e-commerce.

The three-part series will be followed by a live online Q&A event during which you can ask specific questions related to your company’s goals and challenges. 


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