The German drugstore chain dm and Scandit began working together last autumn, with dm providing 25,000 customer-facing employees in 3,450 stores with smartphones equipped with Scandit’s barcode scanning technology, MatrixScan.
The app makes it possible to scan several barcodes at once, and the correct barcode is highlighted in real time with an augmented reality overlay. When customers come to pick up their purchases, for instance, the app again uses augmented reality to visually call attention to the correct package. Overall, the app makes the day-to-day work of dm employees more efficient.
Scandit and dm have now won the 2018 Retail Technology Award (reta), which the EHI Retail Institutehanded out in Düsseldorf for the eleventh time. The two partners won in the category Best In-Store Solution, which recognizes retailers that have increased efficiency by developing or implementing innovative solutions.
Headquartered in Zurich, Scandit was founded in 2009 by researchers from the Federal Institute of Technology (ETH) in Zurich, Massachusetts Institute of Technology (MIT) and IBM Research. Its customers include the fashion label Louis Vuitton, the logistics company DHL and the department store Macy’s.